The difference between IVMS for driver safety and doing actual journey management

IVMS Closest Vehicle 2IVMS changes driver behaviour in the longer term: as soon as drivers know there are IVMS systems in their vehicles, they slow down and they drive more gently. Nobody likes to be reported as a law breaker or as somebody that damages their employer’s vehicle – this makes IVMS one of the most effective tools to not only save lives, but also save costs. As we have maintained through the years: IVMS pays for itself through damage and vehicle abuse reductions, driver safety comes as a free and very vital add-on.

A problem with any IVMS system is that it has many single points of failure: a single unit off a single power source (open to tampering), data coming through a single Telco link to a single point and processed on a single server. Of course DigiCore Australia takes whatever steps it can to ensure that our IVMS systems are served by as much redundancy as we can provide, but the reality is that we cannot double up on every single link between a vehicle’s dashboard and a customer’s online display – this is not only virtually impossible but would also be cost prohibitive.

So how can IVMS be made an even safer system when it comes to driver protection?: There are a number of ways. Fitting a high-gain antenna or a satellite radio would make IVMS safer in terms of network coverage, having additional data links into an IVMS supplier’s site helps in the event of a high-speed link failure, but these all still have to do with getting data into a server.

A philosophical shift in IVMS is required where it becomes about driver safety in the first place, and this is where journey management becomes vital. How does this work?: Users would sign onto their IVMS system’s online interface and set arrival times for vehicles. So, if an employee needs to arrive at a certain time at a certain place, this is entered online. As the vehicle moves its IVMS system reports it position and the IVMS backend system tracks progress. A vehicle could roll or a driver could have a heart attack, in which case all communication with the vehicle could be lost. With journey management the IVMS system is watching matters from a different angle: rather than rely on GPS data pouring into the base system, the lack of data is flagged as an issue.

Here is an example:

Darren left the office at 08:00 am and should be at point one by 12 pm and at point two by 3pm. He arrives at point one in time, but then something happens and he does not arrive at point two in time. Up to point one the IVMS base system is happy and does nothing, but when no position data is received from point two by the set time, the base system escalates to a monitoring station or it sends an SMS to a set number. This is where a human being gets involved – hopefully the problem lies with some small technical issue somewhere and it can be closed off, but if not then the IVMS online interface is used to see when last contact was had from the vehicle and emergency services can be dispatched if necessary.

IVMS – a system that truly pays for itself every step of the way!